Frequently Asked Questions:
Frequently Asked Questions:
All available items, flavors, sizes, and prices can be found on our ‘Order’ page. We are currently not taking any custom cake flavor orders. You can still select any flavor option we have on our menu and request a decorative design on the cake.
How do I place an order?
Currently you can order directly from our website on the ‘Order’ tab. Prices, quantities, flavors, and serving sizes are listed on this tab.
We require a 48 hour notice on all single item orders or any flavor combination listed on our website.
If you are ordering 50 or more standard cupcakes, 100 or more mini cupcakes, or a super custom order that is not listed on our menu, please give us a minimum of two week notice.
Optional: There is a comments section during checkout. You can put any information regarding the order in this box. It’ll help me know who the cake is for and decide how I can decorate it to fit the occasion/theme/gender/etc.
Soon you will be able to stop into our store and purchase ready to go goodies. If you would like to order a special occasion cake, follow the time frames given above.
How do I place a custom order?
We are currently not accepting any cake flavor custom orders. To place custom design order for cake flavors listed on our menu, enter design specification in the 'Comments' box during checkout.
I’ve ordered, now what?
After you place an order:
We will contact you after you place an order online. Depending on your desired pickup/delivery date, we will work with you at that time to schedule a pickup/delivery time.
What are pickup/delivery hours?
As we establish our new store hours, a set schedule will be available.
Where do I pick up from?
If you place an order before January 15th, 2018 our location is as listed below.
1874 Maryland Ave E
St. Paul, MN 55119
Once we officially open our store doors, you will pick up from the address below.
2179 4th Street
White Bear Lake, Minnesota 55110
How do I transport cake and cupcake boxes?
You are carrying precious cargo – carry with CAUTION.
When carrying cake and cupcake boxes, please use both hands and carry on both “sides” of the box.
Keep the box leveled.
If you carry the cupcake box on the bottom/middle, you risk tipping the cupcakes out of the inserts on the inside.
When transporting the box in your car, place them on the most level area. Keep them secure and make sure they don’t have room to slide around.
I’ve picked up a cake/cupcakes, how do I store it?
How do I store my cake/cupcakes?
All cakes and cupcakes can be stored at room temperature (preferably 65-70 degrees Fahrenheit). Alternatively, they can also be stored in the fridge in the box they came in or an airtight container.
During cooler months, you can keep them in a cold basement or on the counter (if your house is kept pretty cool). During warmer months, it’s highly recommended they are kept in the fridge - take them out and let them come to room temperature before consuming.
How do I know when the cake is ready to be eaten?
Cake and cupcakes tastes best when served at room temperature. The frosting is stiff and hard when it's refrigerated.
How do I know when it’s at room temperature?
A good rule of thumb is to poke the cake with your finger. If the frosting is soft when you poke it, it is ready to be served. (Take it out approximately 30 minutes before you plan to serve it. Depends on the season and temperature of the environment.)
Can I freeze a cake or cupcakes?
If you’d like to freeze a cake/cupcake, place it in the freezer until it’s frozen. Then take it out, wrap it up and place it in an airtight container. It can last a couple months in the freezer. Thaw completely before consuming. The frosting or fruit filling maybe not be 100% the same due to the freezing and thawing process.
A little about me and Vegan East’s beginning:
My name is Sheila. I am the baker behind Vegan East goodies. My husband, Reid, also helps out with deliveries and other aspects of the business. I started baking 4-5 years ago for friends and family. It was something fun to experiment with. My early decorating skills were basically none and my sister still reminds me of how far along I’ve come. Reid and I became vegetarians July of 2015 and then became vegans July of 2016. I actually had no intention of becoming vegan, but I heard this voice inside of me say, try to make everything vegan. So, I decided to convert all my recipes to vegan recipes. (I know realize it was a calling, because I would soon be vegan.) Through a lot of trial and error, reading many many blogs, articles, and tips, I finally found something that worked for me.
We first launched/promoted at Veg Fest 2016. It was a huge success. We sold out within a few hours both days we were there. I had no idea how big of a hit these would be in the the community. Thank you to everyone who came out to support us and who continue to support us.
My goal for Vegan East is to provide something delicious for transitioning vegans/vegetarians and potentially convert non vegans/vegetarians to experience something great. (Well the true goal is really for the animals. This is how I know I can help them. By making cruelty free desserts taste great!) You can still have a delicious cake or cupcake, cruelty free. Our cupcakes are not healthy by any means, but I hope it’s one stepping stone to helping people make the leap. The longer I am vegan, I truly feel the better food choices I make. I can see Vegan East making healthier options down the line.
In closing, I would like to thank all our supporters and our community. Without you guys I would not be able to test my limits and create new things. In the end, when I’m able to provide something that people think is amazing, it’s gives me that much more motivation to keep doing what I'm doing. So, thank you to everyone who takes the time to give us shout outs and thank yous. It means more than you could ever imagine. I am excited I get to continue to provide these goodies and expand my skills along the way. I am always experimenting and developing my cake decorating skills, so please forgive any imperfections. I thank you for allowing me to work and develop as I make your orders. Love, light, and peace to all <3 .